ServiceNow Engineer Job at 1 point system, Walnut Creek, CA

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  • 1 point system
  • Walnut Creek, CA

Job Description

Required Skills & Qualifications (Must-Haves)

  • ServiceNow Platform Expertise:
    • ServiceNow Advanced System Administration.
    • ServiceNow Application Development.
    • Strong working knowledge of ServiceNow Now Platform core capabilities (e.g., CMDB, Workflows, Reporting, Service Catalog, Service Portal).
    • Working knowledge of ServiceNow applications such as ITSM, ITOM, ITBM, and/or SecOps.
    • Working knowledge of ServiceNow Automated Testing Framework (ATF).
  • Technical Proficiency:
    • Advanced experience configuring and scripting business rules, client scripts, UI policies, UI actions, script includes, notification events, ACLs, workflow activities.
    • Advanced JavaScript skills.
    • Experience with ServiceNow Web Technologies including Javascript, XML, HTML, CSS, Web services.
    • ServiceNow Configuration Management (CMDB) experience.
    • Experience with database design schemas and data modeling.
    • Experience integrating ServiceNow with internal and external systems (REST, SOAP, JSON/XML, Integration Hub).
    • Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
  • Methodologies & Practices:
    • Thorough understanding of the ITSM/ITIL framework.
    • Working knowledge of Agile-based methodologies (e.g., Scrum).
    • Ongoing knowledge of ServiceNow latest features and best practices.
  • Soft Skills & Work Ethic:
    • Strong oral and written communication skills.
    • Advanced analytical skills to guide critical systems development.
    • Comfortable working in a fast-paced environment.
    • Ability to manage multiple, concurrent projects, activities, and tasks under time constraints.
    • Ability to work independently or as a member of a team.
    • Strong customer-centric orientation with the ability to work effectively with diverse teams.
    • Self-starter with strong technical skills and ability to learn new technologies quickly.
    • Ability to coordinate cross-functional teams towards task completion.
    • Ability to translate technical specifications into business requirements and vice-versa.
    • Ability to perform duties with limited supervision.

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