Job Title: Medical Receptionist (Bilingual)
Location: Atlantic City, NJ 08401
Contract Duration: 3+ Months (High potential for extension)
Shift: Monday to Friday – Standard Business Hours
Guaranteed Hours: 37.5 hours per week
Pay Rate: $18.00 – $21.00 per hour
Welcome and assist all visitors/patients at the front desk in a friendly and professional manner
Answer calls and route inquiries appropriately; provide information about medical center services and locations
Schedule appointments and assist patients with forms and documentation
Issue visitor passes and maintain orderly visitor tracking records
Enforce visitor policies, including contacting nursing units for off-hour visit approvals
Respond to patient information requests using ADT and census reports
Coordinate with Environmental Services and Nursing staff as needed for lobby cleanliness or incident reporting
Complete incident reports for any injuries in the lobby area
Support additional administrative tasks as needed
Bilingual fluency (English and Spanish or other language) – Required
Minimum 2 years of relevant experience in a medical or front desk setting
High School Diploma – Required
Proficient with ADT systems and understanding of patient census reports
Intermediate-level skills with Microsoft Office Suite
Strong interpersonal and communication skills, with a courteous and patient-focused attitude
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